How the process works

How the process works for custom printed promotional products.

Please advise the details below for fast and accurate service.

Product name and SKU number (at the bottom of the product description).
Product colour and order quantity.
Supply logo or artwork in a vector format.
Supply PMS Colour number of logo from the solid coated Pantone range; PMS (PANTONE Solid Coated Code) chart or link will be sent to you if you don’t know. What is PMS Color?
Supply company details and delivery address.
If the order is required to be delivered on a specific date, please inform us of the date.

How to place printing orders / Orders and Quantities

Order proceeding steps via email

Order proceeding steps via website

1. Quotation will be sent to you as requested.
2. Required to supply an artwork in a vector format.
3. Digital artwork proof (Mock up) and invoice will be sent within 24 hours.
4. Order will be ready to print after approval of artwork proof.
5. Order will be proceeded once the invoice has been paid.
6. Approval Notification with scheduled shipping date (Dispatch date) will be sent within 3 hours.
7. Production in proceeding, the Lead Time depends on Branding Options. Please Click Current Production Lead Times for Custom Printed Promotional Products on Ex-stock orders after Step 5.
8. Dispatch Notification with track and trace link will be sent when order is ready.

Please note that it is important that you let us know if you don’t receive the notification of step 3, 6 and 8.

1. Required to supply an artwork in a vector format.
2. Digital artwork proof (Mock up) and paid invoice will be sent within 24 hours.
3. Order will be proceeded after approval of artwork proof.
4. Approval Notification with scheduled shipping date (Dispatch date) will be sent within 3 hours.
5. Production in proceeding, the Lead Time depends on Branding Options. Please Click Current Production Lead Times for Custom Printed Promotional Products on Ex-stock orders.
6. Dispatch Notification with track and trace link will be sent when your order is ready.

Please note that it is important that you let us know if you don’t receive the notification of step 2, 4 and 6.